NESA continued to deliver strong representation and advocacy on behalf of the sector, utilising multiple channels of influence to promote an understanding of the sector, highlight development opportunities and necessary improvements to programs and the broader employment services framework.
NESA’s tireless representation of the sector included:
RESPONSE TO DISCUSSION AND INDUSTRY PAPERS
- Remote employment and participation services
- Closing the Gap Refresh
- ParentsNext National Expansion
- Time to Work program
- Ensuring a strong future for supported employment
- Work for the Dole Coordinator Services – Reasonable Termination Costs Framework
- Indigenous Outcome Targets
- jobactive 36 Month Business Reallocation Industry Information Paper
- 2018 Pre-Budget Submission
- Inquiry into the Future of Work and Workers
- Social Services Legislation Amendment (Welfare Reform) Bill 2017 and supplementary submission in response to Questions on Notice from the Committee Public Hearing
- Delivery of outcomes under the National Disability Strategy 2010-2020 to build inclusive and accessible communities
HOUSE OF REPRESENTATIVES INQUIRIES
- Inquiry into the school to work transition
- Innovation and creativity: workforce for the new economy
- Standing Committee on Community Affairs Legislation: Social Services Legislation Amendment (Welfare Reform) Bill 2017
- House of Representatives Standing Committee on Employment, Education and Training
- Senate Standing Committee on Community Affairs References Committee Inquiry
- Select Committee on the Future of Work and Workers
- Senate Community Affairs References Committee inquiry into the Delivery of outcomes under the National Disability
- Strategy 2010-2020 to build inclusive and accessible communities
We represented the sector on
sixteen advisory bodies and working groups
- Disability Employment Services Transition Reference Group
- Disability Employment Services Performance Management Reference Group
- National Disability and Carers Advisory Council (NDCAC)
- NDAC Employment Reform Working Group – Appointed Chair
- Employment Services Expert Advisory Panel
- jobactive Operations and Practice Advisory Group
- jobactive Performance Framework Working Group
- Targeted Compliance Framework – Change Management CEO Working Group
- IT Advisory Group
- IT Early Adopters Forum
- Work for the Dole Advisory Group
In 2017-18 we provided policy and operational assistance to providers across all programs.
NESA Policy Forums
We delivered an updated range of provider forums and Special Interest Groups (SIG) to consult with and support members.
- DES Taskforce
- jobactive Taskforce
- Community Development Program SIG
- Job Seeker Compliance and Mutual Obligation SIG
- Performance ManagementSIG
- IT Reference and Reporting Group
- Indigenous Employment SIG
- Complementary program SIG
- Workforce Development SIG
NESA thanks members, the Department of Jobs and Small Business, the Department of Social Services and the Department of the Prime Minister and Cabinet for their support and participation in these policy forums.
Targeted Policy Forums
This year NESA established the Serious Incident Taskforce. The work of this Taskforce resulted in the establishment of the Servicing Job Seekers with Challenging Behaviours Forum conducted in conjunction with the Department of Jobs and Small Business, with support of the Department of Human Services.
Policy Help Desk
NESA supported members responding to inbound requests for assistance and conducted outbound call campaigns to gather member views on various issues.
We delivered regular communications and provider forums throughout the year.
Our communications team maintain six regular electronic communications.
All of these communications are handled using modern email distribution software, and recipients can unsubscribe at any time.
nesa.com.au is the hub of our public outreach, and details all of NESA’s activities, structure, publications and contact details. It is a constantly evolving showcase of all our activities and includes member-exclusive areas containing policy documents and submissions.
The Leadership Bulletin from the desk of NESA CEO Sally Sinclair, goes to members’ leadership teams, to keep organisational management informed of high level policy and operational issues as well as NESA advocacy, representation and initiatives.
Job Matters is our public weekly media, reports and published research roundup. It is also a forum for our industry partners to keep in touch with our readership.
Capability Matters is our public weekly Professional Development calendar, highlighting our ever evolving range of capacity-building workshops, coaching programs and webinars.
The RSAS Newsletter is a monthly overview of progress and developments in NESA’s support of the Commonwealth Government’s Remote Schools Attendance Strategy. It also includes good news stories and testimonials from the RSAS community.
Targeted Professional Development Bulletins
Targeted Professional Development bulletins, which are public announcements of up coming capacity-building opportunities.
Industry Events Announcements
Industry Events announcements, in which we let our public readership know about Forums, Special Interest Groups and Conferences that NESA is organising.
NESA’s work on the international front raises the profile of Australian employment services and service providers in the global arena, which strengthens the position of the sector both at home and abroad. The Australian employment services sector continues to inspire governments and employment services bodies throughout the world, and by keeping an international eye on our achievements and successes, we keep the political value of the sector high.
by NESA CEO Sally Sinclair
9th Annual Expert Meeting of the Initiative on Employment and Skills Strategies in Southeast Asia (ESSSA) and 6th Regional Policy Dialogue on TVET “Building Talent for the Next Production Revolution”, (11-12 October 2017, Hanoi).
- Identifying common challenges related to skills and employment and examine promising policies and practices used by countries to better prepare ASEAN countries for the next production revolution.
- Presentation: “Better linking people to jobs through responsive employment services – The Australian Experience” – highlighting the important role Australian employment services has in boosting the quantity and quality of jobs and the role of labour market programs in facilitating trade-related adjustments.
The World Association of Public Employment Services (WAPES) conference “Comprehensive Approach to Labour Market Research and Forecasting”, hosted by the Russian Federal Service for Labour and Employment (Rostrud) as part of the II St. Petersburg International Labour Forum (1-2 March, St. Petersburg).
- Labour market research and forecasting, particularly in the context of constant social, economic and political changes.
- Presentation: “How to Carry out Labour Market Forecasting – highlighting Australia’s approach to labour market information and forecasting, and the work that NESA is doing across employment services, and in particular in programs that are undergoing major reforms.”
International Delegations Received
- Workforce Singapore
- World Bank and the Malaysian HR Development Fund
- Finnish Ministry of Employment
- Swedish employment services representatives
- Korean Ministry of Employment and Labour
- Korean Employment Services Enhancement Team